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German Speaking SAP Support Specialist


  • A hirdetés 869 napja lejárt

Are you looking for a new challenge? Do you enjoy multitasking activities? Would you like to work for a multinational company?

 

We are looking for you if you speak Fluent German and meet the below requirements.

 

Responsibilities:

Service Desk Analysts are providing first level multilingual application, network, server and device support for an international customer.

  • Provide first level call and email support to customer’s PC, including software and hardware related issues.
  • Assign unsolved calls to the appropriate IT teams.
  • Instruct users on ICT processes
  • Translation of end user communications to English in case necessary
  • Help to improve and implement new technologies, tools, processes and policies
  • Document new technical solutions
  • Document and share best practices and with other colleagues

 

Requirements:

  • Fluency in English and German  is a must
  • 1+ Year experience in Call Center / Help Desk environment OR Education at bachelor level
  • 1+ Year experience in L1 SAP support
  • Functional (How to) understanding of Microsoft Operating Systems (Control Panel, Command Prompt, Network and Sharing Center, Internet Explorer)
  • Functional (How to) understanding of Microsoft Word, Excel, PowerPoint, Outlook
  • Able to work under pressure and high work load/volume
  • Disciplined and able to follow orders of senior staff
  • Ability to multitask
  • Flexibility to grow with the business

 

Location:

Budapest

 

Apply directly to Dora Dvoracsko, Senior Research Consultant, for a short pressure free and confidential discussion on this role and other opportunities. 

Tel: +36 1 8833 560

E-mail: E-mail cím megjelenítése

Web page: Link megjelenítése

 

Keep up to date with all my urgent vacancies by adding me as a LinkedIn connection and viewing my monthly vacancy presentation.

Link megjelenítése

Helyek Budapest
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
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