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German Speaking Customer Relationship Representative


  • A hirdetés 1053 napja lejárt

Transcom is a global customer experience specialist, providing customer care through 70 contact centers across 27 countries in 33 languages.

For our Contact Center in Budapest, we are looking for

German Speaking Customer Relationship Representative

Tasks:

  • Receiving and handling customers phone calls (inbound calls)
  • Providing information about the service
  • Giving support to customers in IT related questions (after around 4-6 weeks training)
  • Different administration tasks related to the received calls
  • Use all manner of modern communication to offer the best possible service

Expectations:

  • Advanced German and fluent English knowledge
  • Very good PC handling is essential (Word, Excel, Outlook)
  • Excellent communication and problem solving skills
  • Customer orientation
  • Ability to handle both stress and monotonity
  • Discipline
  • Can work in a constantly changing dynamic environment
  • Good typing skills
  • Teamplayer attitude
  • Can manage the 4-6 weeks training in English (Monday-Friday from 9am to 5pm)
  • Hungarian is not needed
  • Experience in customer service is an advantage

We offer:

  • Multinational circumstances, different cultures, nationalities
  • Flexible working time (possibility to work in part-time after the training period)
  • Young and dynamic team
  • Internal trainings
  • Competitive salary
  • Long term stable job

Location: Budapest, XI. District

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