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Avis Budget Group Business Support Centre Kft.
Frissítve : 2015.03.26.
Jelentkezési határidő: 2015.04.19.
Hirdetés azonosító: 920706


Get your GO on.

Avis Budget Group is a leading global provider of mobility solutions. Across EMEA, we operate 4 industry leading brands: Avis; Budget; Zipcar and Payless. Firmly established as a leader in the vehicle rental industry, our history of focusing on customers, our people, growth, innovation and efficiency drives impressive bottom line success and has delivered strong year on year results.

If you’d like to join us, our Business Service Centre in Budapest, supporting the Group’s subsidiaries across EMEA, is now looking for talented German speakers to fill the role of Customer Care Specialist.

As Customer Care Specialist, your role will be:

  • Managing the relationship with Avis Budget Group customers, partners and car rental stations.
  • Handling post rental complaints and questions received from customers (renters) on phone and in writing.
  • Precise administration of incoming issues and their progress
  • Helping in updating the process documentations, following-up and recording changes, contributing to recognize the opportunities of improving processes.

Join us if you have:

  • Min. high school education (University or College degree are an advantage).
  • Advanced knowledge of German and at least intermediate English (verbal, written)
  • Additional French language knowledge would be considered as an advantage.
  • Customer service experience, preferably in a customer facing, front line environment (experience in Shared Service environment is an advantage)
  • Excellent communication skills written and oral
  • Outstanding customer orientation and problem solving skills
  • Team attitude
  • Ability to  prioritise in a faced paced environment
  • Ability to take initiative
  • Logical and proactive thinking
  • Experience in using Microsoft Office, especially Excel with confidence

Why Avis Budget Group is a great place to work at:

  • Our BSC is a Centre of Excellence and is the biggest ABG entity within EMEA, providing global support
  • Multicultural team, with colleagues from over 30 different countries
  • Friendly, collaborative culture
  • Winning spirit
  • High-energy place where things move forward every day
  • Award winning office environment
  • Various company events, opportunities to join company-wide volunteer initiative

This role offers a career-defining opportunity to join a successful and fast growing EMEA business and help to shape and build a function that delivers tangible business improvement across a complex European organisation.

If you want to GO somewhere in your career, Avis Budget Group is the place to be apply now via the link below.

Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Budapest, Pest
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