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GERMAN SPEAKING CUSTOMER CARE SPECIALIST

Avis Budget Group Business Support Centre Kft.
Frissítve : 2014.08.28.
Jelentkezési határidő: 2014.09.27.
Hirdetés azonosító: 850137
lejárt


GERMAN SPEAKING CUSTOMER CARE SPECIALIST

Get your GO on.


Avis Budget Group is a leading global provider of mobility solutions. Across EMEA, we operate 4 industry leading brands: Avis; Budget; Zipcar and Payless. Firmly established as a leader in the vehicle rental industry, our history of focusing on customers, our people, growth, innovation and efficiency drives impressive bottom line success and has delivered strong year on year results.

As German Speaking Customer Care Specialist, reporting to the Customer Care Team Leader, your role will be:


  • Managing the relationship with Avis Budget Group customers, partners and car rental stations.
  • Complaint and question handling received from customers (renters) after the car rental on phone and in writing.
  • Precise administration, continuously update the ‘performance measure’ chart and responsible for the accuracy of its data.
  • Helping in updating the process documentations, follow-up and record changes, which contributes to recognize the opportunities of improving processes.

To join us in this role, please apply if you:

  • Have min. high school education (University or College degree are an advantage).
  • Speak German at advanced level and English at least at intermediate level (verbal, written).
  • Have knowledge of all Microsoft office packages, especially in Excel & PowerPoint.
  • Have experience in Shared Service environment is an advantage.

 

This role offers a career-defining opportunity to join to join a successful and fast growing EMEA business and help to shape and build a function that delivers tangible business improvement across a complex European organisation.

If you want to GO somewhere in your career, Avis Budget Group is the place to be apply now via the link below.

 


 
Kategória
Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Régió
Pest
Budapest
 
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