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GERMAN SPEAKING CUSTOMER CARE SPECIALIST (Ref: CC/DE/SP)

Avis Budget Group Business Support Centre Kft.
Frissítve : 2014.03.05.
Jelentkezési határidő: 2014.04.04.
Hirdetés azonosító: 770272
lejárt


GERMAN SPEAKING CUSTOMER CARE SPECIALIST
(Ref: CC/DE/SP)


‘Speed up your life with Avis Budget Group BSC’ and join us.

Apply if you speak at least intermediate English and advanced level of German.


Tasks

  • Managing the relationship with Avis Budget Group customers, partners and car rental stations
  • Complaint and question handling received from customers (renters) after the car rental on phone and in writing
  • Precise administration, continuously update the ‘performance measure’ chart and responsible for the accuracy of its data
  • Helping in updating the process documentations, follow-up and record changes, which contributes to recognize the opportunities of improving processes

Join us if you

  • Have min. high school education (University or College degree are an advantage)
  • Speak German at advanced level and English at least at intermediate level (verbal, written)
  • Have knowledge of all Microsoft office packages, especially in Excel & PowerPoint
  • Have experience in Shared Service environment is an advantage

Our Offer

  • State of the art working environment – Office of the Year Award 2013
  • High-energy and values-driven organization
  • Multicultural environment
  • Professional trainings

If you are interested in this position please submit your application by uploading your CV via our Career Site on the link below.


 
Kategória
Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Régió
Pest
Budapest
 
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