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German Speaking 2nd line Support Specialist

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.02.23.
Jelentkezési határidő: 2016.04.15.
Hirdetés azonosító: 1018724

German Speaking 2nd line Support Specialist

Our multinational client is a prestigious telecommunication company with worldwide presence, for which we look for 2nd line Support Specialists to their shared services centre.

Feladatok:

- Support the clients in networking related problems on 2nd level
- Analyse requests and problems and develop solution suggestions
- Troubleshoot and resolve IT problems
- Manage supplier activities (escalating 3rd party agents)

Elvárások:

- min. 1-2 years of experience in Helpdesk role
- Strong technical knowledge in IT
- Cisco knowledge is an advantage
- Fluent English and German knowledge
- Professional communication skills, customer orientation
- Problem-solving skills, ability to troubleshoot technical issues
- Proactive and dynamic personality

Amit kínálunk:

- Attractive salary and benefits package
- Open and youthful atmosphere
- Stable multinational background and growing organization
- Modern work environment and IT infrastructure
- Continuous trainings and opportunity for the professional development

Jelentkezés:
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