www.cvonline.hu

German speaker IT Support Expert

HSA Kft.

Hozzáadva: 2017.11.18.
Hirdetés azonosító: 1228438
 
 

German speaker IT Support Expert

 

Key Tasks and Responsibilities:

  • To provide 1.5 technical support via phone, chat, email or self-service system
  • Ensure high level professional services for clients
  • To be committed to create and maintain a quality business relationship with customers
  • Respond to make effective use of technical, procedural and informational documentation
  • Identify any service related issues, impart to superior and take ownership of user problems
  • Support users in the use of computer equipment by providing necessary training and advice
  • Help and share knowledge with colleagues in particular cases

Skills and attributes required:

  • University Degree (IT or Computer Science is plus)
  • 1-2 years work experience in IT field
  • Good knowledge of Microsoft programs, especially in Office systems
  • Confident PC hardware set-up and configuration knowledge
  • Have excellent communication skills, problem solving skills in foreign languages
  • Open-minded and helpful personality

Languages:

  • English and German (both oral and written)

Location:

  • Debrecen

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