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German Service Desk Agent

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.02.21.
Jelentkezési határidő: 2016.08.20.
Hirdetés azonosító: 1016923

German Service Desk Agent

Are we looking for you?
Absolutely yes, if:
- You speak German and English fluently,
- You have experience in IT related customer support,

Our client is a US-based, leading provider of customer software development, integration and maintenance services. We are looking for new members for their customer service department with great possibilities.

Feladatok:

- Handle incoming phone calls
- Accepts and starts to process, solve or forward SW/HW and telephony problems
- Troubleshoot and resolve IT problems
- Accepts and supports SW and HW orders
- Analyses requests and problems and develops solution suggestions

Elvárások:

- Native or fluent German AND English knowledge
- Experience in desktop support helpdesk or other experience in IT support
- Strong problem solving skills
- Good communications and customer handling skills

Amit kínálunk:

- Competitive benefits
- International team
- Long term, safe job
- Multicultural working environment

Jelentkezés:
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