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Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.

We are looking for the following professional
to join our Cluj Call Center:

A working day in Sykes Team includes some of the above activities and responsibilities:

 • assuring ongoing language development for Customer Support Representatives for the given language

 • implementing linguistic programs as Sykes Language Academy and Language Improvement Program

 • developing linguistic programs for both oral and written skills

 • assessing language skills according to the CEF standards for existing staff and during recruitment

 • collecting data on language improvement needs

 • creating actions plans and reporting progress

 • delivering language training sessions

 • cooperating with operational leaders

Are you our type?

Check out our Sykes employee profile:

 • experience in adult educational/ development methodologies

 • proficient level of German language

 • advanced level of English

 • any other foreign language at an advanced level is a plus

 • excellent communication and problem solving skills

 • language teaching experience could be an advantage

 • excellent PC skills

 • proactive

 • precise, accurate

 • team player

Join Sykes team professionals and we will offer you:

• professional development through training programs ->  modern technologies and customer management

• exposure to a multicultural and multilingual environment (from Cluj-Napoca we offer support in 20 + languages on a global level)

• coaching opportunities

• real opportunities for career development

• attractive salary package and medical benefits

• a modern, dynamic and friendly working environment


If you are interested in the professional opportunity presented above, please send your application to E-mail cím megjelenítése

Come and join us on Facebook: Link megjelenítése

Munkavégzés helye Kolozsvár
Kategória Oktatás / Képzés, Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Munkaidő tipusa Teljes munkaidő
Régió Külföld
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