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German Call Center Team Leader (Inbound call)

Régió: Budapest

PBS International Kft.
Hozzáadva: 2016.09.26.
Hirdetés azonosító: 864093
German Call Center Team Leader (Inbound call)

Country:    Hungary (+36) • Budapest

Description of position:    Effective and efficient management of the German customer/sales support team

Duties:    · Effective and efficient management of the German team

· Communication in German on a daily basis

· Participating in process improvement

· Cooperation with other team leaders in the call-center

· Provide personalized service and customer support

· Problem solving following company procedures and in a creative way

Requirements, skills:    · Native or close to native knowledge of German language and culture, time spent in native environment AND English language on an advanced level

· Customer Service experience

· Team player attitude

· Leadership skills

· Excellent problem solving, decision making skills

· Computer skills


· SAP experience

· Leadership experience

Known languages:    Fluent German knowledge AND fluent English knowledge

Short company info:    We are looking for motivated candidates on behalf of an international call center. The candidates will be contacted by our client.


The chance to work in a dynamic, multicultural organization

Modern working environment, friendly atmosphere

Continuous development opportunity

Other benefits

Additional info:    By submitting an application form or sending your curriculum vitae electronically, you will be giving the employees of PBS International Ltd. the approval and acknowledgement to access, handle and record the personal details you have submitted for application and registration processing. During the course of your application and in the future event that a prospective party expresses professional interest in you, we will only forward your details onto our clients upon your exclusive and prior approval.

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