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www.cvonline.hu

German and English speaking IT support specialist for multi-shift work/ continuous operation


  • A hirdetés 875 napja lejárt

Our prestigious multinational client from the IT service sector is looking for:

 

German and English speaking IT support specialist

for multi-shift work/ continuous operation

 

Tasks:

•             Answer contacts promptly and professionally

•             Provides customer assistance with routine inquiries and problems such as software, hardware and network operations

•             Log/Validate all contacts Call Handling Database

•             Manage end to end all calls logged, providing regular updates to customers on call status

•             Pro-actively seek support from escalation team 

•             May involve use of problem management database and help desk systems

•             Attending on internal trainings

 

Requirements:

•             Fluent in German

•             Medium knowledge of English language for internal communication

•             User-level IT skills

•             Good communication and problem-solving skills

•             Customer orientation

•             Dynamic, open personality

•             Willingness to work in multi-shifts (3-4 times per week, 12 hours shifts including nights and weekends)

 

Our offer:

•             Working in an international and dynamic team

•             Opportunity to develop your professional skills

•             Competitive salary and benefits

•             Own laptop

•             The position is ideal for students with outstanding hourly rates

 

Location:

Budapest

Helyek Budapest
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
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