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www.cvonline.hu

Full time Russian and English Customer Service Representative


  • A hirdetés 526 napja lejárt

Company Profile:

Computer company providing banking IT and call center services for 17 years  is looking for the right candidates for the below position.

Job Title:

 

Full time Russian and English Customer Service Representative

 

The job is to interact with internal and external customers via phone or e-mail to provide information in response to inquiries and services and to handle and resolve issues and complaints. The right candidate should be strong in cross sales and have ability to translate written materials when needed.

We are looking for our new colleague who:

  • is service oriented with a strong sales attitude
  • has empathy
  • has strong communication skills
  • is able to handle complaints, even when handling unpleasant customers
  • works accurately and has eyes for details
  • have a pleasant, friendly style with customers and with colleagues
  • is willing to build a long-term relationship with the customer
  • is a strong team player 
  • has a good approch to IT

Languages to be covered: 

High level of written and fluent spoken Russian and English are required. Any other languages are an advantage.  

Requirements: 

Computer literate with the ability to learn customer service software applications. Duties require professional verbal and written communication skills and the ability to type. Excellent communication skills (speaking and writing) required. Accuracy and ability to comply with office rules is a must, banking background is an advantage.

We offer: 

Young team, comfortable atmosphere,flexible schedule, above competitive salary and sales incentive

Location: Hungary, Budapest, district XIV.

 

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