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French/Swedish/Dutch Speaking Customer Care Specialist


  • A hirdetés 836 napja lejárt

Reed is supporting in recruiting multilingual professionals to one of our Partner who is a services provider. The following position is open for you:

  

French or Swedish or Dutch Speaking Customer Care Specialist

 

 Responsibilities:

 

 

  • Managing the relationship with customers, partners
  • Complaint and question handling received from customers on phone and in writing
  • Precise administration, continuously update the ‘performance measure’ chart and responsible for the accuracy of its data
  • Helping in updating the process documentations, follow-up and record changes, which contributes to recognize the opportunities of improving processes

 

Requirements:

 

  • Have min. high school education (University or College degree are an advantage)
  • Speak French or Swedish or Dutch at advanced level and English at least at intermediate level (verbal, written)
  • Have knowledge of all Microsoft office packages, especially in Excel & PowerPoint
  • Have experience in Shared Service environment is an advantage
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