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French speaking Service Desk Analyst

Are you looking for a new challenge? Do you enjoy multitasking activities? Would you like to work for a multinational company?


Our multinational client is looking for multilingual candidates. As they are a growing and stable company, you could gain experience in a multinational and competitive environment.

Key Responsibilities:

• As a member of a first line customer support team, find the best and the easiest solution for customer problems
• Keeping daily contact with our international customers and teams
• Resolving IT issues which can occur during the course of office work
• Answering support queries via tools, phone and email
• Documentation and logging of calls on the ticketing tool
• Delegation of problems which cannot be resolved on first level to the competent teams
• Maintaining and improving customer satisfaction levels


• At least strong intermediate knowledge of English and fluency in French
• Excellent communication skills
• Knowledge of MS Office and Windows 7
• Experience in customer service or service desk field is a big advantage


Apply directly to Dora Dvoracsko, Senior Research Consultant, for a short pressure free and confidential discussion on this role and other opportunities.
Tel: +36 1 8833 560
E-mail: E-mail cím megjelenítése
Web page:

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Munkavégzés helye Budapest főváros
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Munkaidő tipusa Teljes munkaidő
Régió Budapest
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