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French Speaking IT Service Desk Agent for Out of Office hours Job

Job Title: French Speaking IT Service Desk Agent for Out of Office hours
Job ID: 278569
Location: Hungary-Budapest
Full/Part Time: Full-Time
Regular/Temporary: Regular

Org Marketing Statement

Unisys is a worldwide information technology services and solutions company. We provide consulting, systems integration, outsourcing and infrastructure services, combined with powerful enterprise server technology. We specialize in helping clients use information to create efficient, secure business operations that allow them to achieve their business goals. Our consultants and industry experts work with clients to understand their business challenges and create greater visibility into critical linkages throughout their operations.

Unisys Global Services Hungary (UGSH) opened its Budapest office in January 2007 providing business process outsourcing and technical help desk services to its prestigious clients across Europe.

Day to Day Work

French Speaking IT Service Desk Agent for Out of Office hours

Key Responsibilities/Outcomes:
- Provide technical help to our customers via phone and e-mail
- Register and follow up incoming calls and e-mails
- Handle coordination of more complex cases
Key Qualifications:
- Close to native in French, fluency in English
- Good communication and problem solving skills
- At least user level computer literacy, troubleshooting experience is an advantage
Shifts and Working hours:
You will work in various shifts that will include working on weekends and nights. Further information will be provided on the job interview.
Why is it good for you to join our Out of Office Hours team?
- You will have the opportunity to support more clients and get a deeper knowledge in IT and procedures
- You have the opportunity to participate in trainings continuously
- If you are a student you can adapt this schedule to your timetable flexibly
- If you feel you can work more effectively in night hours you are in the right place
- In return for working in nights on certain days and weekends you will get day-offs
- Working in Out of Office Hours shift goes together with shift premium

In return, we offer a competitive compensation package and the exciting opportunity to be part of a rapidly growing international company. Successful applicants can look forward to challenging career prospects.

If you would like to join us, please register on our website: Link megjelenítése or via mail E-mail cím megjelenítése and write the position's name into the subject field

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