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French Speaking IT Customer Specialist for night and weekend shift [ST-UFRNW01]

Régió: Budapest

Focus Consulting Kft.
Hozzáadva: 2016.09.23.
Jelentkezési határidő: 2015.11.19.
Hirdetés azonosító: 806164
Focus consulting


Our client

Our client is a worldwide information technology services and solutions company. They provide consulting, systems integration, outsourcing and infrastructure services, combined with powerful enterprise server technology.
Our client opened its Budapest office in January 2007 providing business process outsourcing and technical help desk services to its prestigious clients across Europe.
They are currently looking for a talented individual to work as a French Speaking IT Customer Specialist in their Budapest office.


Provide technical support over the phone and via e-mail to external, corporate end users calling with IT-infrastructure problems who require assistance in using their systems or applications.

- Troubleshoot, diagnose and correct technical faults and guide the caller through the necessary steps to restore functionality.
- Be responsible to either solve the calls yourself, or assign and chase those calls that you cannot fix yourself, until functionality has been restored.
- Work together with colleagues to share information, collaborate on problem solving and identify major service issues.


- Fluency in French and in English
- Considerable familiarity with MS Office particularly and the Windows environment in general
- Excellent communication and problem solving skills
- Customer focused mindset


Why is it good for you to join our Out of Office Hours team?

- You will have the opportunity to support more clients and get a deeper knowledge in IT and procedures
- You have the opportunity to participate in trainings continuously
- If you are a student you can adapt this schedule to your timetable flexibly
- If you feel you can work more effectively in night hours you are in the right place
- In return for working in nights on certain days and weekends you will get day-offs
- Working in Out of Office Hours shift goes together with shift premium


Munkavégzés helye
Asszisztencia / Adminisztráció


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