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French speaking Helpdesk Agent


  • A hirdetés 1124 napja lejárt
Our multinational client, a huge IT outsourcing company providing high standard services, is looking for enthusiastic candidates who would like to join their team.

French speaking Helpdesk Agent Tasks:
  • Provide first level support via phone and e-mail
  • Manage customer claims and complaints
  • Receive customers' calls from French speaking countries
  • Take part in trainings
  • Manage regular and ad-hoc reports and other administrative tasks
  • Incident resolution and recovery
Requirements:
  • Fluent English AND French knowledge is a must
  • Great communication and problem solving skills
  • BA/BsC or MA/MsC degree
  • Strong computer knowledge: NO high level IT expertise necessary to fill the position, strong user level computer literacy is sufficient
  • Knowledge of current Windows operating systems
  • Client-oriented view
  • Stress-tolerance
Our Client's offer:
  • High standard office environment
  • Multicultural and multinational atmosphere
  • Constant self-development opportunities (e.g.: trainings)
  • Competitive salary and compensation package
 

APPLICANTS FROM OUTSIDE HUNGARY ARE ALSO WELCOME. SPEAKING HUNGARIAN IS NOT A MUST FOR THE POSITION.

Applications of people with disabilities are also welcome.

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