French speaking Customer Care Specialist 
Grafton Recruitment Kft

Frissítve : 2016.10.18.
Jelentkezési határidő: 2016.10.23.
Hirdetés azonosító: 1075020

French speaking Customer Care Specialist


Our client is a leading provider of agricultural products and solutions. They are looking for motivated, career-focused personality with positive, can-do attitude in the French speaking Customer Care Specialist position.
The Customer Service Specialist is the first point of contact of Customers on daily basis, and is responsible for delivering excellent customer service ensuring the smooth flow of Order to Cash processes, meeting business targets, controlling the end-to-end follow up of dedicated Customer's.

Key responsibilities:
- Manage a portfolio of Customers within the country
- Strengthen relationship with Key Accounts
- Proactively provide the information/support to Customers
- Administrative interface with Customer and Commercial team
- Track customer orders and facilitate resolutions of all problems/exceptions to ensure on time delivery
- Define the priorities on deliveries to be passed to Operations team on needed frequency
- Understand customer needs, specific market dynamics and commercial strategy in order to proactively develop actions at country level, to support a complex business and bring competitive edge to market
- Follow up of Returns / Transfers Process
- Main contact for Customers as well as the owner of internal communications with Customer Operations team, Logistics department, Customer Service Development function, Customer Master Data maintenance team and others

- Higher degree
- Relevant experience (min. 2 years) in Customer Service / Sales Support / Order Management
- Fluency in French and English

The ideal candidate:
- Customer focused
- Excellent communication skills
- Results oriented
- High sense of responsibility
- Proactive
- Creative problem solver
- Able to manage priorities
- Proficient working knowledge Microsoft Office, deep knowledge of Excel


- Competitive package
- Training/development opportunities
- Young, dynamic and motivated team
- Challenging and interesting tasks
- Opportunities to grow in international environment
- Shuttle bus is available

Egyéb hasonló állások Önnek
Junior sales manager

AEGON Magyarország Általános Biztosító Zrt.

Az Aegon új, kiemelt programja lendületet ad ...

Ügyfélkapcsolati menedzser

AEGON Magyarország Általános Biztosító Zrt.

Szeretnél karriert építeni? Jó lenne, ha munk...

Ügyfélkapcsolati menedzser

AEGON Magyarország Általános Biztosító Zrt.

Amikor a tapasztalat és a bölcsesség találkoz...