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French Speaking Collection Team Leader


  • A hirdetés 772 napja lejárt

Job Summary:

 

Our Client is looking for a motivated team leader with at least two years relevant experience. The Lead would be responsible for managing a collection specialist team. The professional could get involved in people management tasks and process improvement, as well.

 

Responsibilities:

 

  • Driving the team to success through delivering targets, customer satisfaction and contributing to the overall objectives
  • Handling the complicated, sensitive problems and escalations
  • Partner and customer relationship management through strong communication and by actively driving customer loyalty
  • Ensuring continuous high quality standards by supporting the team; identifying the lack of competencies and taking action accordingly, preparing and following up on training plan, encouraging knowledge sharing
  • Team and people management, individual performance tracking, 1-2-1 meetings, coaching
  • Driving and initiating improvement of processes to increase effectiveness
  • Taking the responsibility of decision making within scope of team leader role
  • Participation in collection related projects
  • Regular reporting activity; including weekly monthly updates to the partners/ superiors/managers
  • Cooperation with departments in countries and within BSC  to ensure in competent problem-solving, maintaining constant relationship with sales associates, customer service and Credit Manager

 

Requirements:

 

  • College or university degree in economics preferably in business or economics
  • Advanced French language knowledge both verbal and written
  • Additionally English language knowledge at least on intermediate level
  • At least 2 years of experience gained in Receivables or related function is preferred
  • Minimum 1 year of leadership experience is expected
  • Excellent communication and relationship management skills
  • Customer orientation
  • Logical thinking and proactive problem-solving attitude
  • Ability to  prioritise in a faced paced environment
  • Precision
  • Strong analytical skills
  • Confident use of MsOffice especially Excel
  • Enthusiasm, willingness to go the extra mile to achieve team success

 

 

Location:

XIII. district

 

Apply directly to Zsuzsanna Szabó, Recruitment Consultant for a short pressure free and confidential discussion on this role and other opportunities. 

Tel: +36 1 8833 507

E-mail: E-mail cím megjelenítése

Web page: Link megjelenítése

 

Keep up to date with all my urgent vacancies by adding me as a LinkedIn connection and viewing my monthly vacancy presentation.

hu.linkedin.com/in/reedzsuzsanna

Helyek Budapest
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
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