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FRENCH SPEAKER ACCOUNTS RECEIVABLE

 

FRENCH SPEAKER ACCOUNTS RECEIVABLE

INTRODUCTION
Contact customers for overdues, calling them by phone or sending e-mail, liase with Sales Representatives, Customer Service Department in order to resolve disputes and report to Senior Credit Management and Team Management, helping them with up to date information in decision making.

FUNCTION

Cash Collection

  • Contacting customers for overdues by phone/mail
  • Proactively contacting customers
  • Accurate and prompt response/resolution for inquires, dispute

Reporting

  • Regular reporting on portfolio status
  • Reporting on number of calls and e-mails
  • Filling in of the Collection and Dispute Module

Analysis

  • Analyze wrong bookings, reconcile the account, request corrections
  • Prepare aging analizis to Team/ Credit managers
  • Prepare payment behavior analizis to Sales/ Credit Managers
  • Create account statements

Customer handling

  • Accurate and prompt response/ resolution to clients’ and customers’ inquiries, disputes, claims, etc.
  • Foster and maintain good business relationships with clients

REQUIREMENTS

  • Fluency in French
  • Graduate or equivalent in Finance and Accounting
  • Good Communication skills
  • Exposure to ERP Environment (SAP) is preferred
  • Strong Microsoft Office knownoledge (Excel and Powerpoint)

CLOSING DATE
2016-11-30 12:00:00

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