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www.cvonline.hu

French Service Desk JO-1407-288715


  • A hirdetés 737 napja lejárt

Our prestigious multinational client is looking for the suitable person for the following role:

Back office Assistant with German/ French/ Italian

 

Tasks:

 

 

  •  Receive and handle incoming complex customer calls and emails escalated by the Customer Service Front Office Agents
  • Liaise with other departments to resolve customer enquiries
  • Negotiating with consumers and businesses to find the most appropriate action around warranty enquiries and general returns of items purchased
  • Working with other internal departments to provide solutions to customers
  • Following agreed audit procedures for financially implicated actions
  • Interacting with purchasing and accounts payable teams
  • Participate in activities that improve service levels and customer satisfaction

 

 

 

Requirements:

 

  • High School/bachelor degree
  • 1-2 year working experience on the field of Customer Service Delivery
  • Fluency in English, plus German/French/Italian langugae is essential
  • Excellent interpersonal and communication skills
  • Result orientation and strong problem solving skills
  • Self-starter
  • Customer focused and emphatic
  • Willing to learn new thing, share ideas and support change
  • Precise and realible working style

 

  Our offer:

  • Working in an international, young and dynamic team
  • Opportunity to develop your professional skills in a multinational company
  • Competitive salary and benefits
  • Innovative training and development programs
  • Internal career path

 

 

Location: Budapest

 

Email: E-mail cím megjelenítése

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