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French IT Helpdesk Agent


For our multinational partner we are looking for a
French IT Helpdesk Agent


Responsibilities:

  • Handle and document all incoming emails and phone calls within the contractually agreed timeframes
  • Provide technical assistance to users via phone or email
  • Learn and implement new technologies, tools, processes and policies
  • Document and share best practices and with other colleagues
  • High level of technical problem resolution

Requirements:

  • Fluent French language knowledge and strong English
  • Experience in similar field (Service Desk, IT Support, Customer Support, Call Centre) is advantage
  • Excellent learning skills and high level of flexibility
  • Excellent knowledge of Windows XP, Microsoft Office and Internet Explorer

We offer:

  • Competitive salary and compensation package
  • Continuous learning and development
  • The chance to work in a young, dynamic and rapidly expanding organization
  • International work environment
Munkavégzés helye Budapest
Kategória Asszisztencia / Adminisztráció
Minimális tapasztalat Tapasztalat nem szükséges
Munkaidő tipusa Teljes munkaidő
Régió Budapest
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