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French - English Customer Experience Specialists (Full time)


  • Company_icon Transcom Hungary Kft.
  • Location_icon Budapest, Pest
  • Mentés
  • Ez az álláshirdetés 5 napon belül lejár

Transcom Hungary was established in Budapest in 2005. The company is specialized in the provision of multilingual services for international clients operating in several industries. With a total seat capacity of over 280 production seats, Transcom offers today a full range of services to an international client base. To strengthen our Teams we are looking for

French - English Customer Experience Specialists (Full time)

Task:

  • Receiving and handling customer phone calls and e-mails
  • Providing information about the clients’ service
  • Support customers in general related questions and solving their issues
  • Use a variety of modern communication channels to offer the best possible service
  • Administratively process the customer experience cases via different computer applications

Expectation:

  • Minimum 18 years of age, completed secondary education
  • Fluent language skills in French and English
  • Excellent communication, problem solving and customer handling skills
  • Good computer handling and typing skills
  • Team spirit
  • Ability to attend 2-3 weeks training in full time
  • Customer Service experience is an advantage

What we offer:

  • Work experience in international company and multilingual team
  • Professional training and excellent experience in customer care
  • Excellent atmosphere, friendly and diverse environment, teamwork
  • Flexible working schedule
  • Internal training and career opportunities, international TransBorder Program
  • Attractive compensation package
  • Wide range of financial and in-kind benefits
  • Financial support for commuting and home travel for weekends
  • Social events (team building activities, parties)
Helyek Budapest
Pest
Kategória Asszisztencia / Adminisztráció > Ügyintéző
Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás > Telefonos ügyfélszolgálat, Ügyfélszolgálati munkatárs
Minimális tapasztalat Tapasztalat nem szükséges
Szükséges iskolai végzettség Középiskola
Munkaidő tipusa Teljes munkaidő, Határozatlan idejű
Elvárt nyelvtudás Angol, Francia
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