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French Customer Service Representative

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2014.08.02.
Jelentkezési határidő: 2014.09.08.
Hirdetés azonosító: 841361


French Customer Service Representative
French Customer Service Representative position is open at our client who is a prestigious multinational company who is operating a Shared Service Centre in Budapest. They are looking for new talents to their continuously growing team. This is an exciting opportunity for talents who are not afraid of new challenges and want to be a part of a dynamic international team.

The responsibilities of the Customer Service Representative are the following:

- Providing world class customer service to corporate customers
- Communicating with the customers via phone and email
- Creating and tracking customer orders in SAP
- Resolving the occurring issues
- Managing customer claims
- Handling contract management related tasks (eg.: invoicing, service contract creation, etc)
- Preparing reports and statements according to the business needs
- Working closely with the colleagues and other stakeholders

To be considered as an ideal candidate, you are required to have University or College Degree and some experience preferably in a Customer Service role, but fresh graduates are also welcome. You are also required to have strong problem solving skills, multi-tasking ability, customer oriented attitude and fluent English and French language knowledge.
Munkavégzés helye: Budapest

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