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www.cvonline.hu

French Customer Account Specialist


  • A hirdetés 535 napja lejárt

Our client is a global technology and specialty materials company that engineers and manufactures a wide variety of products essential to everyday living. As a recognized product and process technology innovator, they help to create applications that meet the needs of our customers worldwide.

 

Responsibilities:

  • Ensure perfect order fulfillment of orders and resolve issues as required (Order Types include: Trades, Exchanges, Conversions, Purchases, Export, Domestic, Returns, Debits, Credits)
  • Work closely with sales management for billing adjustments
  • Key transactional contact for customers and/or service providers
  • Maintain key internal relationships; including marketing, sales, supply chain planning, shippoints, application development, product management, credit, financial shared services, and procurement
  • Update customer master information in SAP
  • Regular contact with third party service providers (i.e. Freight Forwarders, Carriers, Terminal/Warehouses, Vendor
  • Perform the diversified customer pricing applications in SAP          
  • Process billing related adjustments (e.g. returns, credit/debits)
  • Document and follow up of internal and external complaints
  • Where necessary , support sales representatives and business line managers with sales data analysis, report requests and customer follow-up

 

Requirements:

  • College/university degree is an advantage
  • Fluent English, or English and French
  • 1 year experience in order management in SSC environment
  • SAP knowledge is an advantage
  • Troubleshooting/problem solving skills
  • Ability to build relationships, good communication skills, precise, detailed focused attitude, ability to multitasking
  • Customer Service experience is an advantage
  • Positive attitude, friendly, empathy 
  • Accountibility and ownership
  • Follows the rules, but also thinks out of the box and is open for other solutions

Contact:

Eszter Virag

Tel: +36 1 8833 517

E-mail: E-mail cím megjelenítése

Helyek Budapest
Kategória Értékesítés / Kereskedelem
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