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www.cvonline.hu

First Level Support Analyst


  • A hirdetés 1219 napja lejárt
For our multinational client we are looking for a
First Level Support Analyst



Location:
Budapest

Responsibilities:

  • Provide customer support whilst maintaining effective working relationships with HR business teams
  • Provide 1st and 2nd Level support for in scope applications and infrastructure
  • Record, analyse and manage incidents in line with SLAs
  • Follow defined incident management processes, escalate where necessary and deliver regular updates to customers and management
  • Maintain relevant support documentation for application
  • Take ownership of ongoing incident management tasks through to their completion
  • To apply periodic administrative tasks as required

Requirements:

  • University or college degree
  • Fluency in English
  • 1-3 years of experience in SAP HR module, strong IT and MS Office skills
  • Excellent communication, good interpersonal skills
  • Client- and support oriented attitude

What we offer:

  • Competitive salary and benefits
  • Modern office environment, easily accessible workplace
  • Career opportunity
Helyek Budapest
Kategória Humán erőforrás
Minimális tapasztalat 1 év
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