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Finnish/ Swedish/ Norwegian/ Danish Customer Service Representative

Régió: Budapest

HAYS Hungary Kft.
Hozzáadva: 2014.02.28.
Jelentkezési határidő: 2014.05.31.
Hirdetés azonosító: 765315


Finnish/ Swedish/ Norwegian/ Danish Customer Service Representative
Finnish or Swedish or Norwegian or Danish Speaker Customer Service Agent position is open at our client who is a prestigious multinational company which provides services to their European Clients.

The responsibilities of the Customer Service Representative are the following:

- Keeping contact actively with the customers of the company
- Answering customer queries via email
- Providing information about the company's products
- Handling guarantee related quires
- Liaise with engineers in order to resolve breakdowns
- Resolving the occurring issues
- Running the database of the customers
- Logging cases, monitoring the resolution
- Working closely with the colleagues in order to provide efficient support to the customers

To be considered as an ideal candidate, you are required to speak fluent English and fluent Finnish or Swedish or Norwegian or Danish. Experience in the field of customer service is an advantage, but fresh graduates are also welcome. The position can be filled in part time also. (Please note that the training is in full time.) The ideal candidate will have strong problem solving skills, good attention to detail, customer oriented and proactive attitude.
Munkavégzés helye: Budapest

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