Az álláshirdetés lejárt.
Aktuális állást talál az aktív állásajánlatok között: új keresés indítása itt

Field and Claim Manager - INT/7/23

  • A hirdetés 790 napja lejárt

Want to get payed to travel? You love German language so much that you insist on traveling only to German speaking destinations?  Are you a pro in engineering and love to diagnose and solve complex issues?

So you will love this position:

Field and Claim Manager


In this role your duties will be the following:

1.a.    Customer Support:


a)      Troubleshooting installation problems and diagnosing and solving issues;

b)      Doing on site interventions, on customers’ demand or our initiative, if necessary

c)       Talking staff/customers through a series of actions, either face to face or over the telephone to help and resolve issues;

d)      Providing support, including procedural documentation and relevant reports;

e)      Reporting feedbacks from the field to the competence areas for the improvement of the product;

f)       Running the technical solution.


1.b.   Claim Management:


a)      Analyze and run the claims, giving a feedback about the root-causes to the involved plants / functions;

b)      Replacing parts as required;

c)       Responding within agreed time limits to call-outs;

d)      Monitoring and maintaining claims database;

e)      Working continuously on a task until completion (or referral to third parts when possible);

f)       Testing and evaluating returned parts;

g)      Providing administrative management the claims and returned parts;


1.c.    Ensuring technical training about the new / current Sematic solutions;

1.d.   Supporting the roll-out of new product lines.


What we are looking for in the ideal candiate:


  • Mechanical Engineering degree is preferred
  • Advanced German and English
  • Italian is an advantage
  • Has at least 5 years of experience in technical support of mechanical products
  • Knowledge of ERP System and PC Office is an advantage
  • Good listener, who really understand a customer problem or question and also help them solve it
  • Team spirit


What we offer:


  • Competitive compensation package
  • Varied, continuously changing work environment
  • Inspiring missions





  • Hungary (home office is also considered) - frequent missions to Austria, Switzerland and Germany



 Apply to: E-mail cím megjelenítése


Helyek Külföld
Kategória Gyártás / Termelés
Mérnök / Műszaki
Munkaidő tipusa Teljes munkaidő
Elvárt nyelvtudás Német, Angol
Egyéb hasonló állások Önnek
Értékesítési asszisztens részmunkaidőben

Trenkwalder Kft

Építőipari megbízónk számára keresünk munkatárs...

CNC gépbeállító

Trenkwalder Kft

Épületgépészeti szerelvények gyártásában több k...


Trenkwalder Kft

Épületgépészeti szerelvények gyártásával foglal...