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www.cvonline.hu

Experienced German Speaking IT Support Specialist (JO-1407-289288)


  • A hirdetés 924 napja lejárt

We are looking for the suitable person for our prestigious multinational partner company for the following role:

 

 

Experienced German Speaking IT Support Specialist

 

(JO-1407-289288)

 

 

Responsibilities:

 
  • Answer contacts promptly and professionally
  • Provides customer assistance with routine inquiries and problems such as software, hardware and network operations
  • Log/Validate all contacts Call Handling Database
  • Manage end to end all calls logged, providing regular updates to customers on call status
  • May involve use of problem management database and help desk systems
  • Provide support to multiple desk
  • Attending on internal trainings

Requirements:

  • Fluent in German
  • Medium knowledge of English language is a must for internal communication
  • Strong user-level IT skills (MS Office; Windows 8, Windows XP; printer hardware, Local Area Networking)
  • Good communication and problem-solving skills
  • Customer orientated, enthusiastic
  • Dynamic, open personality


Our offer:


• Open, international and multicultural environment
• Opportunity to be part of a rapidly expanding organization
• IT Academy courses, professional development and career path
• Competitive salary and cafeteria benefits

 

Location:

Budapest

 

Helyek Budapest
Kategória IT / Informatika
Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Munkaidő tipusa Teljes munkaidő
Elvárt nyelvtudás Német, Angol
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