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Experienced 1st level technical support specialist JO-1403-281357

  • A hirdetés 992 napja lejárt

We are looking for the suitable person for our prestigious multinational partner company for the following role:

Experienced 1st level technical support specialist


  • Working closely with the 2nd and  3rd Level teams located in Germany
  • Providing technical support of CRM ( & Customer Database ( EDB )behind
  • Cooperating with technical support team in system related issues
  • Escalating and resolving technical problems
  • Continuous monitoring of core processes, Quality standards ( SLA ) and targets ( KPI )
  • Proactive data checking
  • Analyzing of upcoming issues and creating reports


  • Excellent German and English knowledge both written and verbal
  • At least one year experience with
  • Good knowledge of: SQL/Oracle, Access, DB2
  • Excellent Excel knowledge
  • Experience of a few of the followings CRM/ERP systems: Oracle, Baan/LN, SAP, SAP Business Objects/One, Salesforce, Ms Dynamics
  • Team orientated and excellent in team work
  • Logical way of thinking and analytical attitude
  • Outstanding communication and interpersonal skills
  • University / College degree

What we offer:

  • Excellent opportunity for professional and personal development
  • Technical expertise development
  • Work in a young, inspiring and co-operative team environment
  • High potential for professional growth, training and certification programs


  • Budapest
Helyek Budapest
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
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