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English speaking Service Desk Agent (for afternoon shifts) Job


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Job Title: English speaking Service Desk Agent (for afternoon shifts)
Job ID: 285473
Location: Hungary-Budapest
Full/Part Time: Full-Time
Regular/Temporary: Regular

Org Marketing Statement


Unisys is a worldwide information technology services and solutions company. We provide consulting, systems integration, outsourcing and infrastructure services, combined with powerful enterprise server technology. We specialize in helping clients use information to create efficient, secure business operations that allow them to achieve their business goals. Our consultants and industry experts work with clients to understand their business challenges and create greater visibility into critical linkages throughout their operations.

Unisys Global Services Hungary (UGSH) opened its Budapest office in January 2007 providing business process outsourcing and technical help desk services to its prestigious clients across Europe.


Day to Day Work

English speaking Service Desk Agent (for afternoon shifts)

Key Responsibilities/Outcomes:
- Provide technical help to our customers via phone and e-mail
- Register and follow up incoming calls and e-mails
- Handle coordination of more complex cases
Key Qualifications:
- Close to native in English
- Working hours (at weekdays) in various shifts between 1.00PM and 11.30PM, 8,5 hours on the daily basis
- Good communication and problem solving skills
- At least user level computer literacy, troubleshooting experience is an advantage

Closing Statement


In return, we offer a competitive compensation package and the exciting opportunity to be part of a rapidly growing international company. Successful applicants can look forward to challenging career prospects.

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