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English Speaking Reporting Associate (Service Management) (Debrecen) 
IT Services Hungary Kft.
Hozzáadva: 2017.02.23.
Hirdetés azonosító: 1025616
lejárt
YOUR TASK
Creating regular and ad hoc reports for our customers: Incident/Change/Problem/Event Management Asset & Configuration/Request Fulfilment/Complaint & Compliment Management Capacity & Availability/Financial/Security/Risk and License Management Liaising between internal stakeholders within T-Systems International (e.g., partner departments) as well as customer representatives Evaluating incident/problem/change tickets, process management Reviewing customer contracts and ensuring adherence to the contents Participating actively in transition processes Coordinating resolution teams Creating reports for management Updating process documentation
YOUR PROFIL
University/College degree At least strong intermediate knowledge of English Experience in creating, maintaining, and improving reports Advanced level of MS Office, especially Excel Basic ITIL knowledge Strong communication skills Advantage IT/technical education Experience in international environment Knowledge of German

Application - IT Services Career Site
 

Kategória
IT / Informatika
Régió
Debrecen
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