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English Speaking Major Incident Specialist (Pécs) 
IT Services Hungary Kft.
Hozzáadva: 2016.09.27.
Hirdetés azonosító: 828690


  • Full support of   the client’s information system, if nesessary change, repair and in case of   failure or interruption as soon as possible reconstruction in collaboration   with the appropriate groups
  • Major incidents,   act as the coordinator between the Resolution Teams and the Client Management
  • Provide continuous   information to the customers and Service Delivery Management
  • Ensure all   allocated actions/responsibilities are clearly defined and documented   including updates in ServiceCenter
  • Assess progress of   the Incident Resolution Teams (IRT) meeting and address any shortcomings   appropriately
  • Assertively   chairing and managing Incident Management meetings



  • Bachelor's degree   in Technology or at least 3 years relevant experience
  • Advanced English,   German is an advantage
  • Good personal IT   skills and knowledge
  • Knowledge in ITIL,   experience is a plus
  • Willingness to   work in on call duty
  • Knowledge in network   architectures, CCNA certificate is an advantage




Our offer

  • Young and dynamic   team
  • Continuous   training and development opportunities in IT and foreign languages
  •   Ergonomic, modern work   environment


How to apply

Please   upload your detailed professional CV (Hungarian/English) for the appropriate   position on our homepage:


Search   by code: 81167


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