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English and German Customer Helpdesk (2nd line)

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.04.29.
Jelentkezési határidő: 2014.11.01.
Hirdetés azonosító: 855695

English and German Customer Helpdesk (2nd line)

Our multinational client is a prestigious telecommunication company with worldwide presence, for which we look colleagues for 2nd line Customer Helpdesk role to their shared services centre.

Feladatok:

- Support the clients in technical related problems through network or equipment monitoring
- Complete Customer Helpdesk tasks
- Analyse requests and problems and develop solution suggestions
- Troubleshoot and resolve IT problems
- Manage supplier activities

Elvárások:

- Fluent English AND German knowledge
- Experience in a similar position
- Strong customer support knowledge
- Good computer knowledge
- Professional communication skills, customer orientation
- Problem-solving skills, ability to troubleshoot technical issues
- Proactive and dynamic personality
- Willingness to work in 24/7 shifts

Amit kínálunk:

- Attractive salary and benefits package
- Open and youthful atmosphere
- Stable multinational background and growing organization
- Modern work environment and IT infrastructure
- Continuous trainings and opportunity for the professional development

Jelentkezés:
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