Your duties will be the following:
- Monitor and handle incidents referred to 2nd level queue.
- Handle calls and assume call responsibility when required.
- Resolving challenging IT issues forwarded by the first line support.
- Supporting partners in Dutch language.
What we are looking for in the ideal candidate:
- Academic educational level or equal by experience.
- Fluency in Dutch and English.
- Good knowledge of various IT tools.
- Willingness to learn.
- Competitive compensation package.
- Multicultural work environment.
- Continuous training opportunities.