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Dutch speaking first line analyst (SZJ-6382)

Our multinational client is a leading provider of IT infrastructure services for which we look for new candidates to Dutch speaking first line analyst position.

Main tasks
• As a member of a first line customer support team, find the best and the easiest solution for customer problems
• Keeping daily contact with our international customers and teams
• Resolving IT issues which can occur during the course of office work
• Answering support queries via tools, phone and email
• Documentation and logging of calls on the ticketing tool
• Delegation of problems which cannot be resolved on first level to the competent teams
• Maintaining and improve customer satisfaction levels

• At least strong intermediate knowledge of English and fluency in Dutch
• Excellent communication skills
• Knowledge of MS Office and Windows 7
• Great teamplayer
• Experience in customer service or service desk field is a big advantage

Fluency in other languages

What we offer
• An opportunity to be a part of something brand new; to be a member of the newest SSC in Hungary
• Modern working environment
• Fair, competitive salary and compensation package
• A great, young and a very international team

Type of employment: full time
Level of position: subordinate/employee
Term of contract: Indefinit period
Orientation: IT support / Helpdesk, IT support, SSC (Shared Service Center)
Field: Budapest

If you are interested in the position above, please send your CV in MS Word format to E-mail cím megjelenítése

Munkavégzés helye Budapest főváros
Kategória IT / Informatika, Elektronika / Telekommunikáció
Munkaidő tipusa Teljes munkaidő
Régió Budapest
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