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DUTCH SPEAKING CUSTOMER SERVICE REPRESENTATIVE


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Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.

We are looking for the following professionals
to join our Budapest Call Center:

DUTCH SPEAKING CUSTOMER SERVICE REPRESENTATIVE

Customer Service Representatives provide a professional back and front office service function for our client’s project in line with the contractual agreements.

Tasks:

  • Answering incoming phone calls and e-mails in DUTCH language
  • Providing support
  • Giving guidance and solving problems
  • Communicate effectively to the customers     
  • Preparing reports and being responsible for administrative tasks

Requirements:

  • Fluent/Native DUTCH language knowledge
  • Conversational English language knowledge
  • Advanced level knowledge of MS Office applications
  • Good communication skills
  • Excellent problem solving skills
  • Experience in administration
  • Good organizational skills

We offer you:

  • Fringe benefit system
  • Friendly, multicultural work environment
  • Help to arrange work related documents
  • Paid training
  • Production bonus based on your productivity
  • Career development opportunities
  • Office located in the city centre
  • In-House doctor
  • Casual dress code
  • Various company and team building activities, events, parties

FRESH GRADUATES ARE ALSO HIGHLY WELCOME TO APPLY

If you want to join a team of committed professionals APPLY!

Munkavégzés helye Budapest, 13th district
Kategória Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás
Régió Budapest
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