Dutch speaker customer service agent

HSA Kft.

Hozzáadva: 2016.10.23.
Hirdetés azonosító: 1022840

Our partner  is looking for candidates for the following position

Dutch speaker customer service agent


Key Tasks and Responsibilities:

  • To provide 1st line technical support to external candidates via phone and email
  • Make effective use of procedural, informational, and technical documentation
  • To be proactive when dealing with user issues
  • Respond to enquiries from clients and help them resolve their hardware or software incidents
  • Ensure that all customer contacts are handled in a timely and effective manner within the SLA

Skills and attributes required:

  • Excellent communication skills (both written and oral) in English + Dutch
  • Excellent customer service skills, problem solving skills
  • Good knowledge of Microsoft based operating systems and peripherals - such as desktop and network printers/copiers.
  • Experience with using and troubleshooting Microsoft Office with 
  • Good attention to detail
  • Ability to work in team
  • Ability to effectively gauge urgency of incident
  • Ability to apply creativity to resolving issues
  • Willing to work in shifts


  • English + Dutch


  • Debrecen

In case you are interested in the above described job, please send your CV to the e-mail address below mentioning the position title in the subject field!

Egyéb hasonló állások Önnek
Barkeeper folyami hajón

Silverhand Hungary Kft

Hajós partnerünknek keresünk, hosszú távra, né...

Reklamációs ügyintéző

KIKA Lakberendezési Kft.

A Kika Lakberendezési Kft. 2000-ben nyitotta me...

Customer Service Specialist

RR Donnelley Magyarország Kft.

RR Donnelley Hungary Ltd. is seeking for Custo...