Az álláshirdetés lejárt.
Aktuális állást talál az aktív állásajánlatok között: új keresés indítása itt
www.cvonline.hu

Dutch IT Service Desk Analyst


  • A hirdetés 1091 napja lejárt

Are you looking for a new challenge? Do you enjoy multitasking activities?

If you speak Fluent English and Dutch and meet the below requirements, please send your English CV.

 

 

Responsibilities:

 

  • Provide essential support to Customer’s PC users in Europe, including software and hardware related issues.
  • Assist users over the telephone, through e-mail/voice mail, and over web interface.
  • Diagnose and solve software and hardware problems by giving step-by-step instructions.
  • Provide advanced support to Customer’s PC using remote control tool.
  • Escalate unsolved calls to the appropriate IT team, Network/Server Support team, Application Support team or PC Support team.
  • Log all calls in the Helpdesk tracking database in English simultaneously of answering the call in Dutch
  • Instruct users on usage of application systems.
  • Translation of end user communications from English to Dutch

 

Requirements:

 

  • You have fluent Dutch language knowledge and high level of English
  • You have good learning skills and high level of flexibility
  • You have excellent phone etiquette and customer service skills
  • You have the capability to understand IT environment, basic knowledge about networks, TCP/IP, PC Configuration, Email systems
  • You have good analytical skills

 

We offer:

  • We offer the chance to work in a young, dynamic and rapidly expanding organization
  • We offer a multicultural work environment where you can practice your language skills on a daily basis and get insight into the field of recruitment

 

 

Dora Dvoracsko

Research  Consultant

Reed MSS (Multilingual Shared Services)

Tel: +36 1 8833 560

E-mail: E-mail cím megjelenítése

Web page: Link megjelenítése

Helyek Budapest
Kategória IT / Informatika
Munkaidő tipusa Teljes munkaidő
Egyéb hasonló állások Önnek
Senior embedded developer

Exact Solutions Kft.

Our partnerWe are looking for a team player int...
Budapest


AR Subject Matter Expert

Trenkwalder Kft

We are looking for new colleague for our multin...
Budapest


Gépszerelő

Trenkwalder Kft

Magas színvonalú talajművelő és növényápoló gép...
Csongrád, Csongrád