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Dutch - English Customer Experience Specialists (Full time)


  • Company_icon Transcom Hungary Kft.
  • Location_icon Budapest, Pest
  • Mentés
  • Az álláshirdetés 20 napja lett aktiválva

Transcom Hungary was established in Budapest in 2005. The company is specialized in the provision of multilingual services for international clients operating in several industries. With a total seat capacity of over 280 production seats, Transcom offers today a full range of services to an international client base. To strengthen our Teams we are looking for

Dutch - English Customer Experience Specialists (Full time)

Task:

  • Receiving and handling customer phone calls and e-mails
  • Providing information about the clients’ service
  • Support customers in general related questions and solving their issues
  • Use a variety of modern communication channels to offer the best possible service
  • Administratively process the customer experience cases via different computer applications

Expectation:

  • Minimum 18 years of age, completed secondary education
  • Fluent language skills in Dutch and English
  • Excellent communication, problem solving and customer handling skills
  • Good computer handling and typing skills
  • Team spirit
  • Ability to attend 2-3 weeks training in full time
  • Customer Service experience is an advantage

What we offer:

  • Work experience in international company and multilingual team
  • Professional training and excellent experience in customer care
  • Excellent atmosphere, friendly and diverse environment, teamwork
  • Flexible working schedule
  • Internal training and career opportunities, international TransBorder Program
  • Attractive compensation package
  • Wide range of financial and in-kind benefits
  • Financial support for commuting and home travel for weekends
  • Social events (team building activities, parties)
Helyek Budapest
Pest
Kategória Asszisztencia / Adminisztráció > Ügyintéző
Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás > Telefonos ügyfélszolgálat, Ügyfélszolgálati munkatárs
Minimális tapasztalat Tapasztalat nem szükséges
Szükséges iskolai végzettség Középiskola
Munkaidő tipusa Teljes munkaidő, Határozatlan idejű
Elvárt nyelvtudás Angol, Holland
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