Partner Support Representative
with Dutch and Flemish
The Partner Support Representative (PSR) is in charge of delighting the Partner.
Product orders must be managed to ensure on time delivery. To be successful in this position, the candidate must want to exceed customer expectation and be passionate about delighting them. He/She must also be a proactive problem solver.
We are looking for You if you speak Fluent English and meet the below requirements.
- Review credit limits and approve Sos
- Send sales order confirmation to the customers within specifiedSLA's
- Update and maintain existing sales orders as required
- Support Shipping/Logistics department
- Collect all the signed shipping docs and save it on the server prior to invoicing
- Invoicing and follow-up with partners to confirm receipt of sales invoices sent out
- Archive all the documents for audit purposes
- Reporting business and process metrics
- Superior communication skills in the respective language (written, oral, listening)
- Customer handling
- Responsible for maintaining Partner Relationships
- Drive Regional Meetings - understand the opportunities, issues, improvement areas
- Resolve Partner order management issues via email or phone in a timely manner
- Provide support to the Regional Management
- Bachelor's degree in any field with preferably 2 years of experience in a channel / Retail Org
- Minimum of 2 years of experience in a call center order processing function
- Mastery of Excel and other MS Office software
- Customer Service, Supply Chain/Operations, Revenue Responsibilities, Forecasting and Order Management
- Conversational English, and fluent Dutch and Flemish
- Good organizational skills
- Competitive salary and compensation package
- Continuous learning and development
- The chance to work in a young, dynamic organization
- International work environment
Apply directly to Lili Dallos, Recruitment Consultant, for a short pressure free and confidential discussion on this role and other opportunities.
Tel: +36 1 8833 541
E-mail: E-mail cím megjelenítése
Web page: Link megjelenítése
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