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Delivery Manager - Hampshire

Delivery Manager
Employer: Booker Group
Location: Brighton, Sussex, UK
Employment Type: Permanent
Salary: circa £30000

Booker is the UK's largest food wholesaler serving 459,000 catering, retail and small business customers. With sales of £3.6 billion and more customers choosing to shop with Booker we are committed to improving Choice, Price and Service. At Booker we believe that having the right people in our business is key to our success and therefore we are always on the lookout for the people who can make a difference through their drive, experience, energy and passion.

We are currently looking for a Delivery Manager to join our team in Brighton. Reporting to the area manager, the Delivery Manager's role is responsible for leading a team to ensure that the delivery department is trading efficiently, safely, within legal constraints and offers the highest customer service standards.

We are looking for experienced Delivery Manager who is dedicated to keeping customers happy, take pride in their work and have a proven track record of motivating, developing and challenging their team to improve the delivery operation. Based in one of our biggest delivery locations, experience, knowledge and skills in deliveries / transport are essential. In return we can offer a competitive salary, excellent training and progression opportunities.

Roles and responsibilities as a Delivery Manager:
. Leading your team to ensure your branch is trading efficiently, safely, within legal constraints and offers the highest customer service standards
. Managing delivery costs and customer charges to achieve agreed targets
. Identifying opportunities to improve efficiency and set challenging targets to minimise payroll cost
. Understanding the local market in order to offer the best service in your area ensuring fantastic customer service and satisfaction
. Managing your team effectively to cover all customer service requirements and engaging with customers, using feedback to improve service and satisfaction
. Taking every opportunity to increase sales by improving range, merchandising and availability
. Working with the regional team, assisting the business to identify opportunities and develop or improve ways of working
. Working with customers to improve schedule efficiency and order capture methods

Skills and experience as a Delivery Manager:
Previous experience and knowledge of deliveries/ transport are essential in addition to:
. Engaging with customers and building and maintaining strong relationships
. Developing new ideas and challenging a team to improve the delivery service
. Identifying talent and encouraging development in a team
. Motivating a team to build a strong customer service culture
. Communicating openly and being able to influence key stakeholders
. Planning and organizing effectively

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Munkavégzés helye Hampshire
Kategória Külföldi munka
Régió Külföld
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