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Database Technology Team Leader

Régió: Budapest

Randstad Hungary Kft.

Hozzáadva: 2017.04.28.
Jelentkezési határidő: 2016.10.15.
Hirdetés azonosító: 1079694

Database Technology Team Leader

Our prestigious multinational client in the telecommunication sector is looking for a Database Technology Team Leader to their Budapest/Debrecen-based center.

Feladatok:

- To promote a proactive focus on E2E service
- To take ownership of the consolidated technical response to major incidents where severe impact on the user community is encountered, and direct proceedings to recover service
- To build a strong link between the ITMS Hub and in country technical support peers to ensure services are delivered consistently and efficiently to all ITMS customer contracts
- To provide technical leadership to the Operational teams including Storage, Backup, Application, Infrastructure, Oracle, and SQL DBA support
- Ensure procedures and working practices conform to ITIL standards
- Has responsibility for maintaining a low risk profile to the Service Operations Technical Management
- Manage the key technical elements of the service to prevent service impacting issues proactively
- Interface and direct design and delivery organisations to ensure operability of new deployment

Elvárások:

- Fluent English and German
- ITIL foundation accredited
- Detailed technical experience multiple service oriented areas – expectation of 6+ years of senior relevant technical experience
- Excellent customer relationship skills
- Detailed Service, Application knowledge specific to the customer related services
- 4+ years Storage, Backup, Network, infrastructure and database technologies experience
- Proven ability to coordinate and lead on complex system issue investigation across organisational boundaries
- Strong Leadership
- Staff Management
- Excellent Customer relationship skills
- Service mind-set
- Excellent verbal and written communication skills
- Able to communicate complex technical issues to senior managers and customers in a language they understand

Amit kínálunk:

- Competitive compensation package
- International and multicultural environment

Jelentkezés:
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