A munkáltatóról / About the company
Our client is a multinational continuously growing company in IT/Telecommunication sector, for which we look for Danish Speaking
Client Relationship Coordinator
FRESH GRADUATES ARE ALSO HIGHLY WELCOME!
Pozíció részletezése / Position overview
- Answer incoming customer and cross functional contacts
- Provide support over the telephone and via e-mail to clients
- Be responsible to either solve the calls yourself, or assign and follow up calls until client functionality has been restored.
- Work together with colleagues to share information, collaborate on problem solving and identify major service issues.
- Creation of customer documents and notification
- Resolve all customers complaints to the customer satisfaction and to proactively seek to identify root cause and prevent reoccurrence
- Fluent in English
- Upper intermediate level in Danish
- Customer focused, self motivated and able to communicate clearly, both written and in speech
- Ability to multi-task, adapt rapidly to constant change in processes and technology. Proficient in the use of MS Office
- FRESH GRADUATES ARE ALSO HIGHLY WELCOMED!
- Attractive salary and compensation package,
- Continuous training and personal development;
- High quality working environment.
If you are interested in the position above, please send your CV in MS Word format to the e-mail address below. Please rest assured that your personal details will be dealt with in a professional and confidential manner. Thank you!
For further job offers please visit Link megjelenítése website.