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CZECH/SLOVAK SPEAKING CUSTOMER SUPPORT TECHNICIAN


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Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.

To learn more, visit us at Link megjelenítése.

 

 

We are looking for the following professional
to join our Budapest Call Center:

 

CZECH/SLOVAK SPEAKING CUSTOMER SUPPORT TECHNICIAN

 

Customer Support Technician is responsible for the technical support of notebooks and other IT products.

Tasks:

  • Answering incoming phone calls and e-mails in CZECH or SLOVAK language
  • Providing support
  • Identifying technical problems and solving them according to the internal procedures
  • Being responsible for administrative tasks

Requirements:

  • Fluent CZECH or SLOVAK language knowledge
  • Conversational English or Hungarian language knowledge is must
  • Advanced level knowledge of MS Office applications
  • Good technical skills
  • Very good communication skills
  • Excellent problem solving skills

Advantages:

  • Previous technical support experience

We offer you:

  • Cafeteria
  • Friendly, multicultural work environment
  • Sport, fitness, wellness possibilities

 

If you want to join a team of committed professionals please send your CV to the email address below.

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