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CZECH / SLOVAK SPEAKING CUSTOMER SUPPORT TECHNICIAN


  • A hirdetés 11 napja lejárt

Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.

We are looking for the following professional
to join our Budapest Call Center:

CZECH / SLOVAK SPEAKING CUSTOMER SUPPORT TECHNICIAN

Customer Support Technician is responsible for the technical support of notebooks and other IT products.

Tasks:

  • Answering incoming phone calls and e-mails in CZECH or SLOVAK language
  • Providing support
  • Identifying technical problems and solving them according to the internal procedures
  • Being responsible for administrative tasks

Requirements:

  • Fluent CZECH or SLOVAK language knowledge
  • Conversational English or Hungarian language knowledge is must
  • Advanced level knowledge of MS Office applications
  • Good technical skills
  • Very good communication skills
  • Excellent problem solving skills

Advantages:

  • Previous technical support experience

We offer you:

  • Fringe benefit system
  • Friendly, multicultural work environment
  • Help to arrange work related documents
  • Paid training
  • Production bonus based on your productivity
  • Career development opportunities
  • Office located in the city centre
  • In-House doctor
  • Casual dress code
  • Various company and team building activities, events, parties

If you want to join a team of committed professionals please send your CV to the email address below.

Helyek Budapest
Pest
Kategória Asszisztencia / Adminisztráció
Ügyfélszolgálat / Vevőszolgálat / Szolgáltatás > Ügyfélszolgálati munkatárs
Munkaidő tipusa Teljes munkaidő
Elvárt nyelvtudás Angol, Cseh, Szlovák
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