If you think student jobs, you should remember Mind-Diák!Our student agency is growing continuously because of the thousands of students' diligence and talent. We offer job in many international and interior company so all of our employees can find the most suitable position for themselves.
Now we are looking a Customer Support Intern.If you think, you would be able to try yourself in a multinational comapy apply for our position.
Screen, rename and prioritize incoming digital e-fax requests.
Screen and prioritize incoming email requests in the team's shared mailbox(es).
Digitize long Quote and Order requests from different file formats using a text recognition software.
Enter simple Quotes into Oracle based Parts ERP System.
Mass-upload multiple lines to previously created Quote Headers.
Estimate transportation cost for Quotes using a Transportation Cost Calculator.
Enter simple Orders into Oracle based Parts ERP system.
Support global customer support team overall entry activities.
Audit quotes and orders that were entered on the previous business day.
Drive customer support related daily, weekly and monthly metrics.
Prepare analysis, presentations as needed.
Support the green belt projects of the customer support team members.
High School degree. College studies in progress.
Previous student job in customer service and experience in a multinational company is a plus.
Solid knowledge of Microsoft Office softwares.
Knowledge of any business reporting environment is a plus.
Confident communication level of spoken and written English & Hungarian language.
Solid communication skills, self-motivated, ability to establish and handle multiple priorities simultaneously.
Team player attitude.
Self-starter, capable of working with minimum supervision
Tolerate monotonous work on a daily basis.
Strong supporter of customer service excellence.
Fluent Hungarian is a must
Working hour:3-5 days/ week (8 hours/day)
What we offer:
Brutto 1000 Ft/hours
Sophisticated and modern working environment
Company bus from Budapest, in case of enough free space(Work location: Veresegyház)