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www.cvonline.hu
Customer Support Expert (English - German speaking) 
Trenkwalder Kft
Hozzáadva: 2016.12.19.  
Jelentkezési határidő: 2014.12.05.  
Hirdetés azonosító: 878375  
lejárt

 

On behalf of our fast growing world wide known mulitnational partner we are looking for new colleagues to their support team in Budapest

 

 

Customer Support Expert (English - German speaking)

 

Feladatok:

  • Performing troubleshooting on all incoming calls emails, problem management
  • Provide customer service and offer solutions to customers during and after their travels
  • Escalation on calls in case of special booking problems
  • Managing incoming calls and recording all the call-related information on the internal system
  • Review support documentation and recommend changes and additional information

 

Elvárások:

  • Fluency in English and German is mandatory (native level is prefered)
  • Native speakers are welcome but Valid Work Permit for Hungary is mandatory
  • Strong customer and team-oriented focus, process approach
  • Able to type quickly (35 words per minute) in foreign language
  • Excellent communication skills, client-oriented
  • Willingness to work in shifts



By my application to this job and by submitting my application documents I hereby grant my consent to the processing of the data included in my CV provided to Trenkwalder Kft, to its inclusion in a data base and, in the case of a suitable job offer, to its forwarding to your client, subject to prior consultations. I acknowledge that the cancellation of the data from the data base or the modification of the date at my request submitted in writing would be carried out within 8 business days after the receipt of such request. I must submit the relating request in writing to the office registering the data. I hereby certify that the information I have given is correct.

Magán-munkaközvetítői ny. sz.: 29338/2000-0100
Munkaerő-kölcsönzői ny. sz.: 37961/2001-0100
Adatkezelés nyilvántartási száma NAIH-53813/2012.

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