On behalf of our fast growing world wide known mulitnational partner we are looking for a new colleague.
Customer Support Expert (English - French speaking)
- Performing troubleshooting on all incoming calls emails, problem management
- Provide customer service and offer solutions to customers during and after their travels
- Escalation on calls in case of special booking problems
- Managing incoming calls and recording all the call-related information on the internal system
- Review support documentation and recommend changes and additional information
- Fluency in English and French is mandatory (native level is prefered)
- Native speakers are welcome but Valid Work Permit for Hungary is mandatory
- Strong customer and team-oriented focus, process approach
- Able to type quickly (35 words per minute) in foreign language
- Excellent communication skills, client-oriented
- Willingness to work in shifts
By my application to this job and by submitting my application documents I hereby grant my consent to the processing of the data included in my CV provided to Trenkwalder Kft, to its inclusion in a data base and, in the case of a suitable job offer, to its forwarding to your client, subject to prior consultations. I acknowledge that the cancellation of the data from the data base or the modification of the date at my request submitted in writing would be carried out within 8 business days after the receipt of such request. I must submit the relating request in writing to the office registering the data. I hereby certify that the information I have given is correct.
Magán-munkaközvetítői ny. sz.: 29338/2000-0100
Munkaerő-kölcsönzői ny. sz.: 37961/2001-0100
Adatkezelés nyilvántartási száma NAIH-53813/2012.