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Customer Support Agent with French

  • A hirdetés 1181 napja lejárt
  • Are you interested in Customer Service and IT?
  • Do you have experience in Customer Service?
  • Do you speak French and English on a higher level?

For our multinational client we are looking for Customer Support Agents with fluent French and English.

The things you must have/know:

  • At least 0,5 years of experience in Customer Service/Call Center/IT Helpdesk, but fresh graduates are also welcome!
  • Fluent French and English
  • Internet and mailing
  • Software and hardware knowledge
  • Problem solving skills and customer centric communication
  • Team work
  • Willingness to work in various shifts

Duties and tasks:

  • Handling incoming calls and e-mails in French
  • Identifying users
  • Registration of user problem and request
  • Problem solving or forwarding - according to problem level
  • Provide first level resolutions
  • Other tasks specified by the leaders

This is what you get for your work:

  • Attractive salary package, benefit and bonus
  • Friendly working environment
  • International company, stability
  • Training opportunities

Applications of people with disabilities are also welcome.

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